amine.kaddioui_2433 wrote:if customer pays by credit, you(store) will receive the money?
If customer pays Cash On Delivery, the money will goes to seller?
Exactely:
If it's a customer pays by credit card the money goes to me and I need to transfer it to the seller.
If the customer pays by cash on delivery the money goes to the seller directly (the seller is doing the delivery himself so he collects the money)
Some sellers want all the money to be collected by themselves, and don't want the store to receive them first. In which case only cash payment should be allowed.
Kind regards
Hi amine,
Part of the problem is that, as it is, the only three options you have are 'Store Collects Payment", "Seller Collects Payment", or "Both Store and Seller Collect Payment".
When set to "Store Collects Payment", all payments would go to you with no option to have funds go directly to a seller.
When set to "Seller Collects Payment", then all payments would go directly to the seller with no option for funds to go to the store.
When set to "Both Store and Seller Collect Payment", then all payments would be automatically split between you and the sellers, but the only payment method available would be through PayPal.
If the seller collects payment through cash on delivery, do they then somehow manually pay you a commission or any other fees?
One possible option might be for you to set yourself up as a seller within your store, then you could have multiple types of payment options. If a customer buys the product(s) from you, the money would go to the store. If they buy from one of your vendors, they could use a payment option that could be used for cash on delivery. For instance, the seller could have a "Bank Wire" payment option, but instead of being paid by bank wire simply be paid in cash. Then use the "Payment Accepted" option to tell the store the payment was received. It would mean changing the text label "Bank Wire" in the software to "Cash on Delivery, but it would function the same way.
I don't know if that makes sense in this case, or if it would be an option for you, but it may be possible to do it that way...