Agile Support Forum

thanks for your inquiry.

hi , can i use this module with out Agile Multiple Seller module ?

this module is an accessory module for agile multiple seller/vendor module.
it is possible to make it work standalone, but it will need some code customization.

Hi,

I want to remove link with on click event of Click here to open or close the "Ask Seller A Question" form. and display form open on on tab selected

thanks for your inquiry.

I want to remove link with on click event of Click here to open or close the "Ask Seller A Question" form. and display form open on on tab selected

You will need to modify the following file and remove part in red.
/modules/agilesellermessenger/hooktabcontent.tpl

<form style="display:{if isset($post_errors) && count($post_errors)>0}{else}none{/if};" action="{$request_s

A new version of Agile Seller Messenger module is released today. And it is now compatible with PrestaShop 1.6x and support responsive theme.

Version 2.0.0 - 2014.04.19
- Compatible with PrestaShop 1.6x
- Support responsive theme design
- fixed an issue when post message at product that does has a seller associated - changed to send to store admin.
- fixed an issue that non-supper admin is not able to see new tab added by this module (Customer Messages)

I bought this module but i can't install it, it shows me an error message that "require agilemultipleseller module", but i have installed this module.
Can you help me please
Thanks

thanks for using our modules.

I bought this module but i can't install it, it shows me an error message that "require agilemultipleseller module", but i have installed this module.
Can you help me please

This module is a accessory module of Agile Multiple Seller module. Without agile multiple seller module it will not work properly.
If you do not have multiple seller module, then you will need to purchase agile multiple seller module.

If you already Agile multiple seller module, then it might be version mismatch.
The module you purchased is for Prestashop 1.6x and it requires agile multiple seller 3.0.0 and above.
If you are using old version of Prestashop 1.5x, please send order # of both modules to [email protected], we will send you the version for your PrestaShop 1.5x.

I'm using Prestashop 1.6 and my sellers can't see the tab "Seller Questions" because is not added under "Customers" tab.
Using admin profile there's no problem.

sube imagenes

Any help, please?

Thanks for using our modules.
By default, the seller profile should have the access permission to "Customer Questions" (Not Seller Questions). You d not have to set permission separately. In stead, please make sure you have create the seller in correct way.

Also you can try following
- uninstall agile multiple seller module and then reinstall it
- uninstall seller messenger module and then reinstall it

After that, please try again. (I assume you have created the seller account correctly).

By the way, seller can do the same at front store
My Account - My Seller Account - My Message tab

Hello,

We don't give our sellers access to the back office. Does this module behave like your some of your others and offer the seller to reply to customer questions within the frontend also?

If it does not do this by default, how much would you charge to customize this for us?

Thank you!

Thanks for your inquiry.

We don't give our sellers access to the back office. Does this module behave like your some of your others and offer the seller to reply to customer questions within the frontend also?

Yes, it does.
You will see a new tab "My Message" at My Account - My Seller Account page.