Agile Support Forum

Hi there,

I have installed multiseller/shop module. When I add a new product (as a seller), on the first form, I click "save", I encounter error: HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Then I check apache error log, it shows: PHP Fatal error: Call to undefined method AgileMultipleSellerBase::getObjectOwnerID().

FYI, I use PHP 5.3.0, MySQL 5.5.24, Apache 2.2.11

Could you be kind to help?

Many thanks!

Hi aulia,

This is when you're on the first product page (Information) and haven't yet entered any other information in other product pages? And does it happen with any other seller?

Thanks...

Hi Terry,

Thanks for the prompt reply.

Yes Terry, it happens on the first product page (not even has a drop-down option for steps). I created 1 seller. I use the said seller account first time, and adding a new product (no product exist yet); complete all required information, and after clicking "save", it just error like I mentioned before.

Complete log from apache:
PHP Fatal error: Call to undefined method AgileMultipleSellerBase::getObjectOwnerID() in ........\\websites\\site2\\modules\\agilemultipleseller\\AgileMultipleSellerBase.php on line 10, referer: http://site.2.dev/en/module/agilemultip ... _product=0

btw, I use prestashop 1.5.4.0, and I did create the second seller, and it is the same error.

Thanks!

It is solved. The support promptly responded and solved the issue. Thanks!

Ops...

I just found out another similar error:

[Tue Jun 11 17:00:43 2013] [error] [client 192.168.3.13] PHP Fatal error: Call to undefined function int() in /var/www/site.1.test/public_html/modules/agilesellershipping/agilesellershippingbase.php on line 10, referer: http://site.1.test/en/order?step=1

This error, when we are in checkout processes right after step “3. Address”. After we complete the form in “3. Address” and click “Next”, the above error appear.

Could you be kind to help?

Many Thanks!

@aulia.marinto
Thanks for using our modules.
We have just sent a new module package for you to update to your email, please let us know if that resolve the issue.
Sorry for the in convenience.

Hi there,

it seems the attachment is not right. Did rename to .zip only, but still cannot be opened.

Thanks!

Hi ,
I have installed the Agile MultiSeller and multiple shop but the virtual url is not working.I tried to configure it by help of tutorial at your site but it does not seem to work.

mishrashashank.rhce_2843 wrote:Hi ,
I have installed the Agile MultiSeller and multiple shop but the virtual url is not working.I tried to configure it by help of tutorial at your site but it does not seem to work.

Hi mishrashashank,

What version of PrestaShop are you using?

@mishrashashank.rhce
Thanks for using our module Agile Multiple Seller/Vendor module.

I have installed the Agile MultiSeller and multiple shop but the virtual url is not working.I tried to configure it by help of tutorial at your site but it does not seem to work.

Do you mean virtual URL for seller's virtual shop? this function is in an accessory module Agile Multiple Shop module.
You will need this module so that each seller will have his/her own virtual shop and virtual URL.
http://addons-modules.com/store/en/mult ... -shop.html