Agile Support Forum

Hi...I have the Agile MultiSeller module installed and I´ve created a new seller....I filled the seller information and I can see there the Google Map and the city of seller...

After that...at the frontoffice...I upload a new product and I can´t see the google map of the seller....

why it happens?

thanks

Sors11

Have you enabled it from the back end?
Check:
Modules -> Modules > Agile Multiple Seller Module -> configure
make sure to check the "Seller Info tab" option

nikos_2934 wrote:Have you enabled it from the back end?
Check:
Modules -> Modules > Agile Multiple Seller Module -> configure
make sure to check the "Seller Info tab" option

Good thought, nikos, thanks...

One more thing needs to be noted - if you are using SSL (HTTPS) then the Google map will not show up, because Google does not provide free service for HTTPS.

Modules -> Modules > Agile Multiple Seller Module -> configure
make sure to check the "Seller Info tab" option

Yes...I did....and I don´t see the google maps....


And I don´t use HTTPS (I think so...how could I verify it?)

@sors11
Thanks for using our Agile Multiple Seller/vendor module, a best solution to your PrestaShop based online market place.

Modules -> Modules > Agile Multiple Seller Module -> configure
make sure to check the "Seller Info tab" option

Yes...I did....and I don´t see the google maps....

In that case, I guess there might be some Javascript error on that page. I guess you are using custom theme.
Please to use IE to debug the page to see if there is any Javascript error. When use IE browsing the page, Press F12, the dubger will appear and you can check at Console to see if there is any errors.

Or if you give us your store URL, we can also have a look at that for you.

Does the Seller Info/Map tab appears at the product page?
Have you associated the product with the seller?

nikos_2934 wrote:Does the Seller Info/Map tab appears at the product page?
Have you associated the product with the seller?

Yes it appears in Product tabs....it shows all information seller but no the google map...

I´ll see about IE and F12 solution for debugging


URL example: http://www.elplan3d.com/ps/es/53-calavera-3d.html

search the seller "Walter Osvaldo" ... he has the google map on in his "Backoffice"

first of all, it seems that you are using custom theme and there were issue with the theme.
and also you have modified the seller info tab theme file too, so it is very difficult to comment because it is not original file.
here is error I saw when using IE debugger