Agile Support Forum

Hi firends....I have a problem with the "stars" in the Agile Rating Module for feedbacks orders....


As u can see in the attachment, the stars are very very small....and I can see red, grey and yellow...and it´s impossible to click them ...and the users is not able to vote with the stars....never...i tried.

I thought was problem of some css.... but I been proving with global.css, category.css product_list.css .... I don´t know with which css works this screen...this rating module...so I don´t know what is happening...

Please, some help here

Is it a css problem, or is it the module rating?..which .css file?

I´ve reinstalled the module...and it not works...

Thanks for using our modules.
Please kindly provider following info to [email protected], so that we can have a look at that for you.
- your order #
- your store admin access
- your store FTP access
- the details of the issue.

done....I sent the email with the information....

thanks

David

Hi David
It seems you are using older version, some of the issues have been fixed in latest version.
So I have sent you the new version of the module for you yo upgrade.
please let me know if the issue persist after upgrade.

Could I reinstall only the RATNG MODULE o must I reinstall all of them??

Pfffff....I´ve changed a lot all the modules, with texts, with less fields, a lot of personalitation...etc....so it´s a lack reinstall alllllll of them...

Hi David
Unfortunately, you will have to reinsatll all of them for version compatible reason.
usually you can update modules independently, because this time we have made some structure changes, so you have to reinstall all of them.
And you must backup of all changes you have made and re-apply them to the new files. I understand that is a pain of customization, I am sorry there isn't good way.

But if your changes only the theme files, most chances you can still use the one you customized, you can have a try.