Agile Support Forum

Hello!

I have installed "Multiple seller" and "Multiple shops".

I was updating some seller profile in my back office and suddenly... all my front office crash and receive "500 internal error".

By checking error log it said "Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace."

I already try:
- Turn it on and off "Automatically redirect to the canonical URL" and "cache"
- Clicked on "Clean Smarty Cache"
- Erasing the .htaccess file.

¿Any other options?

thanks for using our modules.

I am not sure if the 500 internal is related to the changes you made or not, or if it is related to our modules.
Please try to switch SEO friendly URL to off and then switch back to on at back office SEO & URls tab.
This will regenerate the .htaccess file.

Please also try to clear Smarty cache at Advanced Parameter tab - Performances tab to see if it changes

Thanks i fix it!

Al some point it was an internal error writing the .htaccess and it get corrupted (the last seller was writer with some sintaxis errors).

I writer manually again, and works!

Thanks

thanks for your feedback, I am glad it is working now.