Agile Support Forum

Posted: **Mon Mar 31, 2014 1:34 am**

There seems to be a bug in the system:

System Info
Prestashop Latest 1.5
Agile Modules:
Memberships
MultiSeller
Commissions
Paypal Parallel Payments
Seller Shipping
Multi-Shop

Module Settings
1. Multi Seller - Allow Customer to be Seller? Checked YES
2. Memberships Multi-Seller Integration? Checked YES

When does this happen?
Create an Account Page
• Guest user clicks "Register" to create an account
• Guest trying to purchase an item and directed to create an account

What Happens?
When guest is taken to the create account page, they fill in the standard address and info fields, including zipcode. But the user doesn't want to become a seller so they leave that box UN-checked and fields empty. Then the user clicks the register button and gets this error message:

"The Zip/Postal code you've entered is invalid. It must follow this format: 00000"

The user can't continue or purchase the item unless they select the box to create a seller account. Once a zipcode is entered into the Seller Account info field, the user can continue with purchase or account creation with no error.

**If I disable "Allow Customer to be Seller", the Seller Account section is removed from the page and the user is able to get through checkout and account creation with no errors.

Best Working Option
When on the account creation page, the user should have the option of selecting to become a seller. If they leave that box UN-checked and don't fill in fields, they should not have any issues with purchases or creating a standard custom account. If later the user wants to upgrade to a seller account, they can purchase a membership from the membership category and their account should then be upgraded.

Please let us know how to fix this so we can move forward. Thank you very much

Posted: **Mon Mar 31, 2014 2:30 am**

thanks for your inquiry.

When on the account creation page, the user should have the option of selecting to become a seller. If they leave that box UN-checked and don't fill in fields, they should not have any issues with purchases or creating a standard custom account. If later the user wants to upgrade to a seller account, they can purchase a membership from the membership category and their account should then be upgraded.

I think this is the way modules are designed to work.
At registration customer page, only when user choose to register as seller by ticking on the checkbox, then the validation will executed.
If user does not tick on the checkbox to register a seller, then there should not be able to go forward.
And the seller related fields on appears when user tick on checkbox to choose to register a seller.

I guess there is something wrong if it does not work that way.
Can you give the version of the modules you are installed?

Posted: **Mon Mar 31, 2014 2:39 am**

I think this is the way modules are designed to work.

That is what I thought also

But that is not the case. This has been the happening since install just 2 weeks ago.

At registration customer page, only when user choose to register as seller by ticking on the checkbox, then the validation will executed.

The validation seems to be where the problem occurs. I think it is trying to validate the zipcode even though the user is not checking the box.

If user does not tick on the checkbox to register as seller, then there should not be able to go forward.

Then how would someone register as just a customer? What if they wanted to just purchase a product and only create a "customer" account?

I am very confused lol

I guess there is something wrong if it does not work that way.
Can you give the version of the modules you are installed?

I purchased these modules 2 weeks ago. I assume I using on the latest versions.

If you want BO login to take a look around. I will GLADLY message you my admin details.

Thank you for the help

Posted: **Thu Apr 03, 2014 4:53 pm**

Hello,

Any updates or ideas for this fix?

Thank you!

Posted: **Sat Apr 05, 2014 12:32 pm**

I am not sure why this issue happening at your store, it does not happen at other stores.
it may related your store configuration.

Can you report this to [email protected] with screenshot images of signup page and also error message so that we can have a better idea.

Posted: **Tue May 26, 2020 2:16 pm**

There seems to be a bug in the system:

System Info
Prestashop Latest 1.5
Agile Modules:
Memberships
MultiSeller
Commissions
Paypal Parallel Payments
Seller Shipping
Multi-Shop

Module Settings
1. Multi Seller - Allow Customer to be Seller? Checked YES
2. Memberships Multi-Seller Integration? Checked YES

When does this happen?
Create an Account Page
• Guest user clicks "Register" to create an account
• Guest trying to purchase an item and directed to create an account

What Happens?
When guest is taken to the create account page, they fill in the standard address and info fields, including zipcode. But the user doesn't want to become a seller so they leave that box UN-checked and fields empty. Then the user clicks the register button and gets this error message:

"The Zip/Postal code you've entered is invalid. It must follow this format: 00000"

The user can't continue or purchase the item unless they select the box to create a seller account. Once a zipcode is entered into the Seller Account info field, the user can continue with purchase or account creation with no error. Affordable office movers near me gjmoving.

**If I disable "Allow Customer to be Seller", the Seller Account section is removed from the page and the user is able to get through checkout and account creation with no errors.

Best Working Option
When on the account creation page, the user should have the option of selecting to become a seller. If they leave that box UN-checked and don't fill in fields, they should not have any issues with purchases or creating a standard custom account. If later the user wants to upgrade to a seller account, they can purchase a membership from the membership category and their account should then be upgraded.

Please let us know how to fix this so we can move forward. Thank you very much

how did you solve the issue?

Agile Support Forum

Zipcode Bug with Multi-Seller setting

Zipcode Bug with Multi-Seller setting

Re: Zipcode Bug with Multi-Seller setting

Re: Zipcode Bug with Multi-Seller setting

Re: Zipcode Bug with Multi-Seller setting

Re: Zipcode Bug with Multi-Seller setting

Re: Affordable office movers near me