Agile Support Forum

Hi,

I have a problem with the Prepaid module.

Buying tokens works well but when I try to use them to buy a product it goes to a 'Out of stock' page, even though the products are digital and magazine management is disabled.
Basically no matter if the user has tokens or not, and the price of the product, after clicking the Purchase button it just goes to a page saying:

Out of stock
Thanks your purchase.
but this product does not have the available quantity you requested.
Please contact us here.
Or please click here to go back the product page.

Any help??

thanks for using our modules.

Buying tokens works well but when I try to use them to buy a product it goes to a 'Out of stock' page, even though the products are digital and magazine management is disabled.
Basically no matter if the user has tokens or not, and the price of the product, after clicking the Purchase button it just goes to a page saying:

Out of stock
Thanks your purchase.
but this product does not have the available quantity you requested.
Please contact us here.
Or please click here to go back the product page.

You have to set quantity even it is digital products. some digital products has quantity limit.

I don't quite understand why digital products need to have quantities but the most important thing is that it works. Thank you!

thanks for update, I am glad it works now.

I don't quite understand why digital products need to have quantities but the most important thing is that it works. Thank you!

just a example, "Discount Coupon" also is also a digital product, but some owner want to limit the number of coupons to be issue.
eTicket is also the same thing.