Agile Support Forum

Hi,

The customer receives and email when a new order is placed , simultaneously admin and vendor also receives email.

It would be good if vendor and admin receives an email when the order is Cancelled like customer receives mail.

Thank You.

thanks for your suggestion.

but usually, the order should be cancelled by seller, so the seller knows the order is cancelled.
I do not think it is not necessary to send email again.

but we will consider this in future versions releases.

Hello ,

And what about the vendor? How will they come to know?

who will manage the order?
we assume that sellers(vendors) manage the orders. if admin manage the orders, then it is different scenario.
anyway, we will implement this feature to send "cancel" email to sellers as well.

Yes in our case admin manages the order so i wanted this feature. Is there any support you can provide because i want to implement this. I am trying to create a module for this but the vendor part i am confused. how do i check whose the vendor of that product. If any help you can provide me please let me know.
Thank You.

We can help this with small customization fee if you need to implement this urgently.

Please contact [email protected] for customization inquiry.

Okay Thank's for the reply.


I need one more customization after approving the product by admin , the vendor should not be able to change the product attributes like images, descriptions and if he changes admin should get notification of seller and re approval for the product. This is required incase if vendor misbehaves and uploads some destructive pics which may lead to goodwill of the store.

Thank You

there are many attributes for a product.
it is difficult to tack if there is any changes made when seller open the product and click "Save".
if we send email to admin no matter change or not, then it is easy, but it will too many emails to admin.

for product image, if is possible to do when new product is added.

Hello Can you give me the open code, i ll try to add this functionlality using mail alert module .

Thank You

please contact [email protected] with following information
- your order#
- store URL
- version of the agile multiple seller
- what you are going to change

so we will send you related files in open code for your customization purpose.