PrestaShop Seller Messenger module

[azlan.send_1576]

can you share me your site URL so that I can have a look at?
The Capcha image does not show up, there is something wrong with the setup, I guess.

To use Capcha, we need Session to be enabled, please make sure session is enabled at your site.

I just pm you the link.

Problem that I can see in "modules/agilesellermessenger/antispamimage.php"

"Cannot render TTF text"

Just wondering if this module can use security question instead of captcha. Some customer hate it.

[shokinro]

"Cannot render TTF text"

Please make sure you have set correct permissions for the font file arial.ttf. It has 644 permissions. Usually this is default permissions in most hosting server.

Please also make sure the GD library and Freetype library is installed. usually those are basic, they should have been installed already.
http://php.net/manual/en/function.imagettftext.php
http://www.freetype.org/

Just wondering if this module can use security question instead of captcha. Some customer hate it.

No, for guest, how do you know his/her security questions and answers?
For logged in customer, it is not necessary ask to input the verification text.

[azlan.send_1576]

Checked and I have all the requirement.

Finally manage to fix my verification problem by changing the antispamimage.php script a little bit.

Code: Select all

$font = 'arial.ttf';

change to:

Code: Select all

$font = './arial.ttf';

Look like the the script have problem to find the 'ttf' files at the same directory for my server. Luckily small changes fix it

[shokinro]

thanks for your feedback and thanks for sharing.
what platform is your hosting server? it is not a problem at other environments. so far I have not heard the same issue before. Anyway, I am glad that you fixed the problem with Agile seller Messenger capcha image issue.

[myriam_1522]

Hi

I don't know if you missed my question at the bottom of the previous page, so I am asking it again.

The logout problem is now resolved

But i still have problems with multiple messages.

With login required: yes, message approval required: yes and hide email: yes
Once answered by admin, the message is posted three times, once with an answer and twice without.


With login required: yes, message approval required: No and hide email: yes
The message is posted twice and the answer is posted once.


I am using different browsers for the question and answers, so it is not a problem with cookies

[shokinro]

Sorry it seems that I have missed your question.
Please confirm
1. At what timing the duplication customer message appeared?
- At the time customer message is posted
- At the time seller reply message is posted

2. Is it just a displaying issue, or it is really created 3 messages in database?
please check table ps_agile_sellermessage

3. Did you refresh the browser when you post the message?

4. Have you tried to create new test messages with updated module, and is issue still persists?

[azlan.send_1576]

Ubuntu 12.04 64 bit

Yup, this is also first time for me encounter this kind of problems.

Luckily googling the problem give the hint.

Thanks for help anyway.

[shokinro]

Yup, this is also first time for me encounter this kind of problems.
Luckily googling the problem give the hint.

thanks again for your feedback. I will also adjust my code so that it will not happens to other customers.
Appreciated your feedback and sharing. Good luck!!

[myriam_1522]

1.The duplicates arrive after I ask the question, close the browser and use a different browser to answer the question in the admin, close the browser again and reopen a different browser to see the answers on the client side

2. I have checked the database and the question are posted multiple times in the database.

3. I refreshed, closed and opened a different browser, alternating between explorer, firefox and Safari.

4. It is the updated module that I am using.

I have previously supplied you with access to my site and admin by PM, and you can login there to verify and replicate the problem.

[shokinro]

Thanks for the detailed information, I think I have figured out how this happened.
This problem happened when you refresh page, the questions got been posted again.
because you logged in to post message, so it will not be blocked by the text verification.

I will fix the issue and give you an update shortly.