PrestaShop Multiple Seller module - Agile Multiple Seller

[dinox_2651]

Hi shokinro,
I've buyed the modules Agile PrestaShop Multiple Seller/vendor and Agile PrestaShop Multiple Shop. I'm trying it on a test shop but I have a problem with "Add to cart" button. It doesn't function (for example here: http://test.kalyka.it/informatica/9-ult ... 100el.html). I've tried to debug the error with Firebug and received the following error:

GET http://test.kalyka.it/modules/agilemult ... product=11
500 Internal Server Error

[cin.corp_2577]

Hi shokinro,

The multiple seller module has been installed correctly and I'm doing some testing, I created a user for testing purposes, when trying to enter to my seller account from the front office, following the link, "my seller account - Please click here to access your seller account", this to go to the configuration options in the back office, the page goes blank, I tried it again several times and does exactly the same, without displaying any information. if you can help me to know what is happening, maybe some settings or something is wrong. From the back office entered correctly this happens only when trying to enter from the front office. The version of prestashop is 1.4.4.1

[shokinro]

@cin.corp
Thanks for using our modules.

Could you tell me what id your order # and the version of the Agile multiple seller module?
We have recently separated the module for PrestaShop 1.5x and 1.4x , I would like to know if you are installed the correct version or not.

Also please check if following file exists at your store admin folder
YourStoreAdminFolder/login_seller.php

[Terry]

cin.corp,

We also have the blank page problem once in a while, but we've found that when it happens in one browser it sometimes works correctly in another browser. For example if we get the blank page in Internet Explorer, we can switch to FireFox and it displays correctly.

Don't know if that's your issue, and it may be something to do with the module as Kinro noted, but just wanted to tell you about our experience too. Something to try...

[cin.corp_2577]

Thanks shokinro for your prompt reply, and tks terry I thought maybe the same problem because of the browser, but in firefox hangs, just shows a blank screen and explorer I get an HTTP 500 error. The order number is - EHVQIIYGE#1 the version of the Agile multiple seller module is 1.4x and yes I install the correct version, this because I had some problems with permissions on my server, so I had to manually copy some files, following the instructions that the system gave me, when entering the settings.

Also please check if following file exists at your store admin folder
YourStoreAdminFolder/login_seller.php

Yes, I can see the same login_seller.php file in the admin directory

[shokinro]

@cin.corp
Thanks for your feedback.
The module was purchased 2 days ago, actually we have put following message, maybe you did not notice.

1. This modules is for PrestaShop 1.5x or higher, if you are looking for the module for PrestaShop 1.4x, please contact us.

But you the module you purchased does work at PrestaShop 1.4x because we have not replace the module packages yet. We will do that soon.

The order number is - EHVQIIYGE#1 the version of the Agile multiple seller module is 1.4x

The version of the module should be 2.1.4 I think.

Please turn on error displaying in file /config/config.inc.php as following, and then tell us what is the error message.

Code: Select all

   @ini_set('display_errors', 'on');   


[cin.corp_2577]

indeed, within the installation folder are two separate versions, the 1.4x and the 1.5x, until now is the only inconvenience I had, within the module configuration shows no problem, apparently everything is in order, with the test account I created, I can access to the back office without any problem. The only inconvenience happen when I try to enter to the back office from the front office opsion.

Please turn on error displaying in file /config/config.inc.php as following, and then tell us what is the error message.

Code: Select all
@ini_set('display_errors', 'on');

Already done, but, same problem, hangs the system in firefox, does nothing, the screen goes blank in Explorer same HTTP 500 error

[shokinro]

@cin.corp
Please send your store access info including the order # to [email protected]. We will have a look at that for you.
- order #
- store admin access
- store FTP access

[cin.corp_2577]

shokinro,

already the mail was sent with the data needed, thank you very much for your attention, stay tuned for news about

[shokinro]

Thanks for using Agile Multiple Seller/Vendor module.

already the mail was sent with the data needed, thank you very much for your attention, stay tuned for news about

I think I have fixed the issue at your site. please try again;
Please note, when you do testing, please do not use the same browser for Seller and Admin, otherwise you may see security warning or error.