Agile Pickup Center module failed with AgileHelper not found

In this forum you can post anything related to PrestaShop Modules/Addons from Agile Addons-Modules.Com.

If you need support for any module/addon from Agile Addons-Module.Com, please post it here. We will respond as soon as possible. Usually within one business day.

Please indicate the PrestaShop version, product name. product version, and if possible your order # to get a prompt response.

Moderator: jeffayao_1666

Agile Pickup Center module failed with AgileHelper not found

Postby mail_3463 » Tue Jan 14, 2014 11:20 am

Hi,

We recently purchased this module and when we attempted to install this on our new production server (Ubuntu 12.04, PHP 5.4.2, Apache 2.2) it broke our prestashop site.

On checking the error log the error was:

"PHP Fatal Error: Class 'AgileHelper' not found in <full path omitted>/modules/agilepickupcenter/agilepickupcenter.php on line 10"

Can someone please have this looked into for us?

Thanks,
mail_3463
 
Posts: 2
Joined: Tue Jan 14, 2014 11:17 am

Re: Agile Pickup Center module failed with AgileHelper not f

Postby shokinro » Tue Jan 14, 2014 12:49 pm

thanks for using our module agile pickup center.
I guess the modules is not installed correctly. Usually it is because of your store file/folder permission setting preventing the file to be copied by the installer. please try following
1. set folder/file permission as following and then uninstall the module and install it again
files 644
folder 755

2. if above does not work, please manually copy the missing file

all files from:
YourStoreRoot/modules/agilepickupcenter/install/1.5x/classes/

To
YourStoreRoot/classes/
Follow us at Twitter Like us on Facebook Watch our Tutorial Videos on YouTube
shokinro
Site Admin
 
Posts: 3091
Joined: Sat Jun 25, 2011 3:08 pm

Re: Agile Pickup Center module failed with AgileHelper not f

Postby mail_3463 » Wed Jan 15, 2014 6:48 am

Thanks that worked. File permission issues mean't some of the overrides were not copied.
mail_3463
 
Posts: 2
Joined: Tue Jan 14, 2014 11:17 am

Re: Agile Pickup Center module failed with AgileHelper not f

Postby shokinro » Sat Jan 18, 2014 1:53 am

Thanks for using our pickup center module as pickup location management tool for your prestashop store.
Thanks that worked. File permission issues mean't some of the overrides were not copied.

I am glad it worked out. thanks for your update.
Follow us at Twitter Like us on Facebook Watch our Tutorial Videos on YouTube
shokinro
Site Admin
 
Posts: 3091
Joined: Sat Jun 25, 2011 3:08 pm


Return to Support forum - Agile PrestaShop Modules/Addons

Who is online

Users browsing this forum: Google [Bot] and 17 guests