This topic introduce how to assign a membership to a customer from back office by admin. You may need this if you want to give a membership for free, no matter if the membership it free or not. Admin can assign or give a membership to any customer by creating an membership order. Below is the steps to do this.
1. Log in t back office as supper admin
2. Go to Orders
3. Click "+" icon or "+ Add new order" button
4. Enter the email address or part of email address to search the customer.
(If the customer has not been created yet, please create the customer at Customers tab first, or you can click Add new customer link)
5. Choose the customer you want to give the membership
6. Search a membership by entering the product name of the membership you want to add
7. Choose the membership from a drop down list
8. Finish the order by choose other applicable options such as discount voucher, address, shipping carrier, payment method if necessary
9. Make sure set the order status "Payment Accepted" and click "Create the order" button to finish the order.
10. Go to Customers - Memberships tab to check the new added membership is in the list
You are all set.
1. Log in t back office as supper admin
2. Go to Orders
3. Click "+" icon or "+ Add new order" button
4. Enter the email address or part of email address to search the customer.
(If the customer has not been created yet, please create the customer at Customers tab first, or you can click Add new customer link)
5. Choose the customer you want to give the membership
6. Search a membership by entering the product name of the membership you want to add
7. Choose the membership from a drop down list
8. Finish the order by choose other applicable options such as discount voucher, address, shipping carrier, payment method if necessary
9. Make sure set the order status "Payment Accepted" and click "Create the order" button to finish the order.
10. Go to Customers - Memberships tab to check the new added membership is in the list
You are all set.